Customer Service

Shipping & Delivery: We ship to your nearest post office at a flat fee of R50 unless you are ordering through one of our specials or over our free shipping amount,delivery takes 1-3 days and a tracking number will be given to you as soon as your order is sent out.
Privacy & Security: We will never sell your list or use your list to spam you,we always provide a unsubscribe link if you feel that the benefits,new releases and specials we offer are irrelevant.
Returns & Replacements: Our Silicone products come with a 3000 uses gaurantee on condition it is not held onto a open flame,cut with a knife or exposed to above its temparature range,other then that we will replace your product,only hassle you will need to take is the shipping to get it to us.
Ordering: You can order directly from our website or you can e-mail us on taahir@bakingsupplies.co.za
Payment, Pricing & Promotions: We regularly provide promotions which include a promotional code which needs to be entered when you proceed to your cart this will entitle you to free shipping,discounts and free products.We accept two types of payment namely EFT and credit card which is handled through the website and is gauranteed through setcom..